A shortened version of Understanding Behavioral Styles for Managers. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
- Leaders/Management Professionals
- Sales Professionals
- Customer Service/Care Professionals
- Anyone familiar with Behavioral Styles that wants to refresh their understanding (See thefull Understanding Behavioral Styles course for details)
- Recognizing Behavioral Styles
- Improve Your Performance
- Reading and Reacting to People
- Practical Application of Knowledge
A Knowledge Assessment to be taken at the end of the course. You will receive a Certificate of Completion after completing the assessment.